Persevering with our sequence profiling the Personnel Right this moment Awards 2022 finalists, we check out the entries shortlisted within the Well being and Wellbeing Award – Non-public Sector class, sponsored by Lloyds Banking Group.
Capgemini in partnership with Peppy
Consulting and digital transformation firm Capgemini wished to supply absolutely inclusive well being and wellbeing help to all workers and their companions.
It wished an answer tailor-made to the precise well being and wellbeing wants of feminine expertise and people assigned feminine at beginning, together with menopause and fertility, as a way to help expertise all through the completely different phases of their lives and careers. It additionally wished to encourage extra males and people assigned male at beginning to have interaction with their well being and wellbeing, as they’re statistically much less prone to go to their GP.
It selected Peppy’s platform. Peppy gives human-led help through limitless consultations, one-to-one chat and electronic mail help with scientific skilled practitioners. These embody specialists in diet, private coaching, psychological well being, fertility, early parenthood, menopause and all areas of males’s well being. Customers have 24/7 entry to steering on the app, whereas practitioners can be found for consultations between 9am-9pm, guaranteeing the service suits round workers’ working hours and life.
Two occasions per week are run for customers on specialist subjects together with breastfeeding and hormone alternative remedy. Month-to-month “ask the expert” webinars are additionally provided.
One worker stated entry to Peppy had “changed her life” and take-up of the service since its launch in October 2021 has been excessive.
Co-op in partnership with YuLife
With a workforce of 60,000, Co-op lacked the information that might assist it absolutely perceive the well being of workers. It beforehand provided a standard suite of advantages comparable to an EAP, season ticket loans and a cycle-to-work scheme, however these weren’t at all times assembly workers wants.
Personnel Right this moment Awards
The Personnel Right this moment Awards 2022 will happen on the Grosvenor Home Lodge on London’s Park Lane on 15 November 2022. Guide your desk now
It partnered with insurtech YuLife to assist workers take small steps in the direction of more healthy lives. The platform combines medical health insurance safety with wellbeing actions. Workers are rewarded with ‘YuCoin’ for his or her participation in wellness actions, which may be exchanged for reductions and vouchers with main manufacturers together with Nike, Amazon and Fitbit.
A pilot scheme was initially rolled out to 1,130 workers, with a objective of 1,000 downloads. Nevertheless, inside a month this goal was exceeded, so it was rolled out to all workers in spring 2022 through occasions together with a “logistics roadshow”, which resulted in a 43% sign-up fee.
YuLife’s information capabilities have helped Co-op perceive the engagement and affect of its groups on a extra granular degree – by area, age and time of day.
One Co-op worker who makes use of YuLife stated it had been “life changing” and claimed it had been extra profitable in motivating her to train than different strategies.
Recognising that worker wellbeing within the hospitality sector has lengthy been a problem, even earlier than the pandemic, Dishoom felt 2022 needed to be a seminal yr. To actually supply what its workers wanted, it spoke to workers to ascertain precisely what was essential to them.
Every worker was requested about their wellbeing priorities and senior leaders had been requested about greatest follow. Three wellbeing pillars had been recognized: psychological, bodily and monetary wellbeing.
Bodily wellbeing actions embody free on-line group private coaching courses, dance courses, a cricket league at Lords, a digital operating membership and provision of free vegetarian and vegan meals whereas cafe groups are on shift.
On the psychological wellbeing facet, Dishoom gives common psychological well being workshops hosted in Hindi to unpick cultural stigmas about opening up about wellbeing – 95% of its again of home workforce is South Asian. It additionally gives entry to the Calm app, has constructed psychological wellbeing into all new starter coaching, and managers have common one-to-one chats with their groups. Adjustments have additionally been made to shift patterns, lowering double-shifts and late finishes to assist stop burnout.
To assist workers’ monetary wellbeing, pay has been elevated and early entry to wages through Wagestream is obtainable. The Cash Charity additionally hosts workshops to assist workers discover ways to finances and save.
Grosvenor Property UK
For property developer and administration firm Grosvenor, well being and wellbeing is a key a part of a five-year technique to domesticate numerous, high-performing and values-driven groups. Nevertheless, within the first 18 months of the pandemic, its psychological well being first aiders had been contacted by virtually 25% of its individuals with considerations starting from loneliness to work-life steadiness.
To assist, it made 2021 a devoted “year of wellbeing”, with explicit focus given to pandemic-related challenges.
A elementary a part of this initiative was communication about its current wellbeing advantages and providers, together with engagement from HR enterprise companions and the chief workforce, a weekly electronic mail bulletin, weekly movies from the chief and devoted intranet pages in regards to the help on supply. Advantages embody non-public healthcare, subsidised gymnasium membership, and an worker help programme.
The workforce hosted a yr of actions together with mindfulness periods, steps challenges, diet occasions, wellbeing and resilience coaching, well being checks, a menopause coverage and occasion and free meals.
It additionally launched quite a lot of on-demand wellbeing providers, together with scientific hypnotherapy, psychological well being first assist programs on grief, suicide and loneliness, and two new wellbeing apps.
By June 2021, 80% of workers agreed that worker wellbeing was a prime precedence for the corporate, in contrast with 76% who stated the identical a yr earlier.
Pets at Residence Group
An organization-wide survey in 2020 discovered that many colleagues on the Pets at Residence Group wished to study extra about their psychological well being and how you can assist these round them. The ensuing method was centered round 4 pillars: emotional, bodily and dietary, monetary and social wellbeing.
For psychological wellbeing, it cast a partnership with psychological well being academic firm Discuss Out. This enabled the corporate to ship structured psychological well being coaching, which is especially essential within the emotionally intense veterinary career. Psychological Well being First Assist coaching was delivered to 1 colleague in each vet follow and to key colleagues in help groups, shops and distribution centres, whereas all retailer managers and first line managers in distribution centres endure a line supervisor’s psychological well being course.
It has already skilled greater than 624 colleagues as psychological well being first aiders and 247 line managers in psychological well being.
Though it has operated a colleague hardship fund for a while, this yr it elevated its funding by 50% to help staff by the price of dwelling disaster. Ninety per cent of functions made by the scheme have been authorised prior to now monetary yr and since March 2020 greater than £900,000 in hardship grants have been paid out.
With a purpose to help its ESG targets, workers are given a day’s paid go away yearly to help causes that matter to them. Colleagues have donated 9,683 hours of time to supporting good causes, with 53% of contributors specializing in native environmental initiatives.
In its most up-to-date survey in Could 2022, its wellbeing index was at 79%, an 8% improve on 2021. Some 80% of colleagues say they’ve mates at work in whom they’ll confide, that their managers show they care, and that they know the place to entry wellbeing info, assist and help.
Housing affiliation RHP Group gives a raft of wellbeing-related rewards and actions to encourage workers to be themselves at work and dwell more healthy lives.
It’s versatile working programme, Your Work Your Approach, is designed to assist workers get essentially the most out of their lives and assist steadiness any life pressures that may affect wellbeing. Workers can work to a schedule that fits them, so long as they meet buyer wants and their working sample doesn’t negatively affect their work, prospects or colleagues.
Every particular person receives a £30 wellbeing allowance per thirty days to spend in ways in which help their wellbeing, comparable to gymnasium membership or dietitian recommendation. Wellbeing Wednesdays see the corporate discover a unique theme, together with how you can enhance sleep, managing low temper and connecting with nature.
Senior leaders and managers are inspired to behave as function fashions, by speaking about their very own psychological well being and wellbeing. It additionally makes use of employee-led storytelling to open up discussions about points, together with a current sequence by which workers spoke about their hidden disabilities.
Greater than 9 in 10 workers say they’re happy working with RHP Group and 87% say the corporate cares about their well being and wellbeing. Its illness absence fee, not together with Covid-related absence, is persistently beneath the UK common.
Weir Minerals Europe
Weir Minerals Europe, which gives mining tools for organisations worldwide and employs 800 individuals throughout 13 EU nations and the UK, skilled challenges with morale and engagement. Employees felt unmotivated and lots of felt undervalued.
The HR workforce developed a brand new well being and wellbeing technique that encompassed the combination of a totally in-house occupational well being workforce and well being promotion campaigns, with the intention of transferring in the direction of a extra proactive method to wellbeing.
The growth of the OH service and technique was an integral a part of its method. All colleagues have entry to well being and life-style medicals, flu vaccinations and a drop-in centre the place they’ll talk about any well being considerations. Since creating this devoted, in-house OH help, colleague absence and illness charges have fallen from 5.1 to 2.2.
To enhance motivation and morale, an skilled office counsellor was introduced in to host a psychological health ‘bootcamp’. It was obtainable to your entire WME workforce and initially comprised of 4, one-hour interactive on-line periods over the course of 4 weeks. The periods had been attended by a number of hundred individuals and obtained constructive suggestions.
Throughout the Covid pandemic, it fashioned a response workforce to help colleagues with furlough, return to work, testing and PPE. It additionally launched a digital cafe the place colleagues might join when working remotely. Greater than 3,000 welfare calls had been made by the workforce and 21,000 Covid-19 assessments had been administered in home.
The enterprise estimated that its initiatives have saved it £405,000. Employees retention has elevated by 8%.
For motorway service space operator Welcome Break, it turned clear although its workforce member survey that monetary considerations had been a fear, significantly for individuals who had been on furlough. It psychological well being help package deal due to this fact contains specialist monetary and debt assist, in addition to help for different points.
Employees had been in a position to take out loans that could possibly be repaid straight from their wages, permitting them to get again on observe with out being pressured to make use of pricey payday loans. Acceptable checks and balances had been put in place to make sure workers’ monetary safety, whereas these with low credit score scores had been supported by the method. The service additionally gives assist and recommendation on financial savings.
A workforce of psychological well being first aiders are dispersed throughout the enterprise to help colleagues when wanted. Nevertheless, in recognition of the pressures that usually include this function, month-to-month conferences are held for MHFAs to behave as a secure area for them to hunt help and to share concepts and greatest follow.
By encouraging workers to be proactive about in search of assist, the corporate noticed a 24.7% improve in occupational well being referrals, between 2020 and 2021. In 2021, it had a decrease proportion of workers with psychological problems than the business common.
Yodel delivers round 180 million parcels per yr and operates in a extremely aggressive market. Demand for its providers had been even increased throughout the pandemic, when on-line purchasing surged and workers had been concerned in distributing Covid-19 assessments and different necessities. This led to quite a few challenges, together with a rise in psychological well being associated absence.
It started its mission to develop into a mentally wholesome office. The primary yr of this programme had 5 targets – all of which had been achieved by the corporate These included lowering the stigma that may exist round psychological well being, guaranteeing each worker knew how you can entry wellbeing help, and promotion of self-care.
A workforce of psychological well being first aiders are deployed round its community. Every volunteer has a key info card that they’ll connect to their lanyard, in order that they have help numbers at hand when speaking to colleagues. The MHFAs have entry to a bespoke app which permits them to maintain involved with different MHFAs, retailer signposting materials, and log the sorts of conversations they’re having with colleagues to assist the corporate spot traits.
Managers are this yr being skilled in 5 key subjects: menopause, suicide prevention, males’s well being, home abuse and dependancy. Yodel can also be one of many first employers to accomplice with Essex Police to ship home abuse coaching to all administration groups.
Greater than three-quarters of workers who responded to a current survey agreed that communication about wellbeing from the corporate is evident and efficient, and greater than three-quarters agreed they had been conscious of the assistance and help obtainable to them in the event that they felt overwhelmed.